About OneConeXion

Our company is the international Houston-based branch of our Mexican company iVoice. We are a wellpositioned contact center that provides services to major transnational companies among different industries like car manufacturing, motorcycle manufacturing, pharmaceutical, telecommunications, technology, retail, logistics and insurance.

One Conexion Family

iVoice S.A. de C.V.

Is part of the iFone S.A. de C.V. group. This company was created at the beginning of 2006 as an alternative business venture to tend to the client’s necessities. The company’s focus is to implement systems and services that fulfill the client’s needs, and counts with extensive experience in the automation of contact centers. Just as iFone S.A. de C.V., it is Microsoft Gold Parter and the exclusive distribution of Altigen Communications for Mexico, Latinamerica and Spain. iVoice is part of TechBa, a business accelerator program that supports high level Mexican Enterprises in the introduction their technology and innovative services to the global market.

iKTK

iKTK is our in-house, state of the art software that reflects our ability to meet and personalize our varied customer’s needs. All of our companies use this software.

iFone S.A. de C.V.

The Mexican face and beginnings of the company, founded in 2002, with the aim to provide telecomunication solutions for contact centers. iFone S.A. de C.V. is Microsoft Gold Certified, and Cisco’s Registerd Developer Partner, as well as Avaya Registered DevConnect Partner. Our partnerships consider the development of technological solutions for our Contact Centers, in a way in which every developer meets the strengths set by our platform iKTK. iFone S.A. de C.V. was proud to be a forerunner in the Mexican market, for communication’s systems based on a server. In turn, this has provided our company with ample experience in PBX, server services and telecommunications solutions; from IP to email, SMS and Chats.

Altigen

Altigen is a high technology business that develops software and hardware and runs on Windows 2003.

Recognition and Awards.

Our Company is the International Houston based branch of our Mexican Company iVoice. We are a well positioned Contact Center that provides services to major transnational companies among different industries like car manufacturing, motorcycle manufacturing, pharmaceutical, telecommunications, technology, retail, logistics and insurance.

Our Certifications