We know how taxing those first years can be, how things change and grow, and how budgeting is crucial. So, we created these special package with you in mind: cost effective, work effective, and a single stop for you to drop those extra hats you’ve been wearing.
From getting started to your ongoing growth and success, we are here to provide the back office support you need; personalized by your special branding touches.
Hire our Virtual Assistance Team, get Back Office Support, and forget about all the extra costs that you could incur at you office.
Please take a look at our offered services below, and remember you can always let us know what you need if you do not see it there.
Our package start from $389.00 a month for 350 minutes! @ 0.90c the extra minute
You can upgrade to Package 2 from $589.00 a month for 500 minutes! @ 0.80c the extra minute
All services are offerend in Spanish and English from the start, at no extra cost.
All services run from 8am – 8pm CST M – F with an included IVR for weekends
All packages include a customizable IVR (Out of Office Voice recording)
All packages include weekly reports with typified information according to your preferences
You can always start small and grow as you need. Scalability is what we are here for.
Services in package Include:
For the wee hours or as a first step, we can record and set up an IVR to fit your need.
- Voice Recording with costume script to leave a message.
- Hours of Operations Recording.
- Basic Business Information Recording.
- Inbound and Outbound Calls..
- Live Chat.
Without touching payments, we track and coordinate invoices, payments, deliveries, and all other products logistics — be them internal or external — as part of your customer support.
- Payment tracking.
- Statement Disputes.
- Coordinating fulfillments.
- Research Tasks.
Back Office and Administrative Services
This team is your staff at another office. Our back office services have a single purpose: to work efficiently for you so that you can focus on your product development and your company’s growth.
- Administrative Service.
- Virtual Assistant Services.
From scheduling meeting to coordinating office schedules, or taking and managing reservations, we can do that!
- Internal Office Scheduling.
- External Scheduling for Clients.
Social Media Response and Reports
Wether it is to solve complaints or thank compliments, we will do so as specified by you and report back on it.
- Compliment response.
- Complaint response.
- Reports on booth.
Weekly Reports With Personalized Typifications
** While our services are like a tailor made suit —we fit it to you—, please note that certain services and tasks require a more complex operation. Please contact us with what you need and we will propose solutions.